How to Fix YouTube Is Not Working on PC/Android/iOS


Is YouTube not working? What do you do when you discover YouTube not working?
Part 1. How to Fix YouTube Is Not Working on PC
Solution 1. Update Chrome
The Chrome should always be running the latest version so you can benefit from the latest features and bug fixes. Try updating the browser if you can’t watch YouTube videos.

Step 1. Click the three vertical dots icon in the top right corner of the browser.
Step 2. Select Help and choose About Google Chrome.
Step 3. If there is no Google Chrome is up to date option, you should click the Update Google Chrome and then click Relaunch.
Solution 2. Update Video Drivers
Outdated video drivers might cause the YouTube not working issue. Try updating them to fix this issue.
The steps are:
Step 1. Press Windows key + X and click Device Manager.
Step 2. Double click Display adaptors.
Step 3. Right-click your adaptor and click the Update driver.
Step 4. Click Search automatically for updated driver software.
Step 5. Follow the wizard to update video drivers.
Solution 3. Check Your Internet Connection
In some cases, the reason why you can’t watch video on YouTube might be due to connection issues. If you find YouTube is not working, try visiting Google or a random website to see if it loads.
If not, you can try resetting router, or try using Windows 10’s native troubleshooter to detect and resolve problems.
Press Windows key + I to open Settings.
Select Update & Security.
Select Troubleshoot > Internet Connections > Run the troubleshooter.
Solution 4. Turn off Hardware Acceleration and Turn on JavaScript in Chrome
To turn off hardware acceleration, you can try the following steps:

Navigate to chrome://settings and click Advanced.
If the hardware acceleration slider is on, click it to turn it off.
Click Relaunch to restart Chrome with hardware acceleration turned off, or proceed to the next step to turn on JavaScript first.
To turn on JavaScript, you can try the following steps:

Go to Chrome’s settings.
Click Advanced at the bottom.
Select Content settings under Privacy and security.
Click on the JavaScript option and enable Allowed (recommended).
Solution 5. Disable Extensions
There are some Chrome extensions. However, sometimes, extensions can cause compatibility problems with YouTube. You can play a video in incognito mode to figure out whether or not one of them is to blame for YouTube not working issue.

Click the three vertical dots icon in the top right corner of the browser.
Click More tools and choose Extensions.
Now, in the extension window, click the slider to turn it gray to disable each extension. After each, try playing video on YouTube and see if the problem is fixed.
Solution 6. Clear Cache and Cookies
Sometimes, you can try clearing cache and cookies to solve the YouTube not working issue.

The steps are:

Paste chrome://settings/clearBrowserDatainto the URL bar and press Enter.
Select All time on the Time range
Select the Cookies and other site data option and Cached images and files
Click Clear data.
Part 2. How to Fix YouTube Not Working on Android and iPhone
Solution 1. Restart Your Phone
Many users reported that had solved the YouTube not working issue by restarting their phone.

Press and hold the power button on your device.
Tap the restart option that appears on the screen.
Open the YouTube app again after the phone turns back on.
Solution 2. Check Internet Connection
If your videos aren’t playing on YouTube, you need to check your internet connection. You have to open the settings menu to check whether or not you’re connected to the internet - Wi-Fi or cellular network.

Sometimes, even if you are connected to a Wi-Fi network, you cannot access YouTube video.

Now, in this case, you can try resetting network connection.

Android users can click Settings > General Management > Reset > Reset Network Settings.

iOS users can click Settings > General Settings > Reset > Reset Network Settings.
Solution 3. Clear YouTube Cache and Data
Try cleaning YouTube’s cache and data to fix the YouTube is not working on phone issue.

Android users

Open Settings, choose Applications and select the Application manager.
Next choose Apps > YouTube > Storage.
Then, you will see 2 options: Clear data and Clear cache. Now, select the Clear cache option and check if it fixes the problem. If not, go back and choose the Clear data.
iOS users

iPhone or iPad users don’t need to uninstall and reinstall YouTube. They can directly delete the app on the home screen and then download YouTube again in the Play Store.

Solution 4. Update Operating System
If your operating system is outdated, you also will encounter the YouTube not working issue. Now, you just need to update the operating system.
Android users

Open Settings.
Look for Software update or System update which might be in the About phone
Download the new version and install it.
iOS users

Open Settings.
Choose General.
Click the Software Update, download and install an update if there’s one available.
Solution 5. Update YouTube App
It is recommended to use the latest YouTube app to fix the YouTube not working issue.

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Created by Baojin Lee 3 years 43 weeks ago – Made popular 3 years 43 weeks ago
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